Administrative & Clinical Support Specialist

Permanent employee, Full-time · Kusnacht Practice - Zollikon

What are we looking for

We are seeking an Administrative & Clinical Support Specialist to provide both operational and administrative support across Medical Administration and Longevity Medicine. In this role, you will help coordinate processes, assist with day-to-day operations, and actively support client-facing therapeutic services, including HBOT, Cryotherapy, and Infrared Sauna.

You will play a key role in ensuring smooth administrative operations, supporting various medical teams as needed, and contributing to the maintenance of accurate documentation and compliance across the organisation. This is an ideal role for someone who enjoys a mix of administrative work, clinical support, and direct interaction with clients.

Your Responsibilities

Support medical leadership during absences, workload peaks, and special projects
Handle scheduling, documentation, and communication between clients and doctors
Coordinate logistics for treatments, samples, couriers, and service bookings
Provide administrative support to psychiatry and wider medical teams
Maintain structured workflows and facilitate cross-department communication
Operate HBOT, Cryotherapy, and Infrared Sauna devices after training
Guide clients through treatment sessions while ensuring safety, hygiene, and proper documentation
Support QMS tasks, including audits, SOP/document control, and training/compliance tracking

You are/have

Completed medical education (e.g., MPA, Pflegefachperson HF, or equivalent)
2-3 years experience in medical administration, coordination, or operational support
Strong administrative, organizational, and attention-to-detail skills
Fluency in German (C1) and English (spoken and written); additional languages are a plus
Proficiency in MS Office, Teams, SharePoint, and E-PAT
Willingness to work on Saturdays and operate therapeutic devices
Professional, discreet, and reliable, with the ability to handle confidential information
Eligible to work in Switzerland

What we offer

This role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change.

Contact Information

If you are inspired by our vision and would like to contribute to a world-class standard of care, we would be delighted to receive your application in English, including your CV, letter of motivation, salary expectations, and earliest possible start date.

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About us

At The Kusnacht Practice, we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute, dedicated attention and precision, honesty and transparency in a warm and empathetic environment for all. We are a young, dynamic, rapidly growing business that is highly adaptable and constantly evolving. A career at The Kusnacht Practice means challenging yourself to always see opportunities, think bigger, and go the extra mile in caring for our clients and our team.

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We are looking forward to hearing from you!

Thank you for your interest in The Kusnacht Practice AG and Atrium Group AG. Please fill out the following short form. Should you have difficulties with the upload of your data, please send us an email to hr@kusnachtpractice.ch