• Coordinate internal and external medical appointments, including direct communication with partner clinics and hospitals
• Provide administrative and financial support related to medical visits, including cost estimations, invoicing, and credit card reconciliation
• Accompany clients to external medical appointments when needed
• Actively participate in client therapy operations, including Hyperbaric Oxygen Therapy (HBOT), infrared sauna, and cryotherapy
• Manage and maintain external medical partnerships, including visit planning and documentation
• Support quality management processes such as audits, facility walkthroughs, and documentation (Quality Management (QM) qualification is a clear asset)
• Contribute to inspection readiness and regulatory documentation standards
• Coordinate on-call schedules and availability planning for the medical team

• Background as a Medical Practice Assistant (MPA) or equivalent medical-administrative training
• Fluent in German and English
• Proven experience in appointment coordination and client-focused medical administration
• Strong organisational and EDP (electronic data processing) skills
• Excellent communication style: professional, persistent, and collaborative
• A structured, proactive, and reliable work ethic
• Ability to remain resilient and composed under pressure
• High degree of discretion, service orientation, and empathy
• Flexibility to work Monday through Saturday, with Saturday shifts required occasionally as part of a rotating schedule within a standard five-day workweek
• Driver’s licence is required
• Eligibility to work in Switzerland

We offer a supportive and international working environment, where you will collaborate closely with both medical and administrative teams. The role provides an opportunity to contribute to the coordination of high-quality services in a professional setting. You will benefit from clear processes, a respectful team culture, and attractive employment conditions.

If you are interested in this opportunity and feel it matches your skills and career goals, please send us your application in English, including your CV, letter of motivation, salary expectations, and earliest availability.