Chief Commercial Officer (CCO)

Permanent employee, Full-time · Kusnacht Practice - Zollikon

What are we looking for

As our Chief Commercial Officer (CCO), you will be responsible for developing and delivering revenue targets that drive growth, ensure client acquisition and retention, and optimize the overall commercial performance of The Kusnacht Practice. Reporting directly to the CEO, you will play a pivotal role in shaping the future of our organization through leadership excellence, commercial innovation and a deep understanding of our clientele.

Our clients are Ultra-High-Net-Worth Individuals (UHNWIs) who seek the highest standards in our niche business, focusing on addiction and mental health. As such, we are looking for a leader who not only brings commercial acumen, but also possesses the sensitivity and discretion required to navigate this unique target group.

Your Responsibilities

Ensure revenue targets are met
Develop, implement and manage a long-term commercial strategy that delivers sustainable and compelling growth
Proactively identify new business opportunities, develop commercial models, and leverage technology (e.g., CRM systems)
Identify, establish, and strengthen key partnerships with external stakeholders
Continuously monitor the competitive landscape to enhance strategic positioning and to maintain a competitive edge in a market-leading position
Deliver regular updates and monthly performance reports to the CEO, highlighting commercial results, market trends, and strategic initiatives
Oversee and lead all activities within the Commercial scope including Sales, Marketing, and Business Development
Ensure that all commercial strategies are aligned with the expectations and needs of UHNWIs, preserving and enhancing The Kusnacht Practice’s reputation for exclusivity and excellence
Build high-performing commercial teams (Sales, Marketing, BD) with the required skill sets and capabilities to ensure the team's success

You are/have

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
A minimum of 8 years of experience in a commercial leadership role, ideally within the Healthcare or Luxury Hospitality sectors. Consulting experience is a plus, especially if it includes relevant projects in these industries
Deep understanding of the expectations and needs of UHNWIs
Strong commercial and technological acumen, combined with a data-driven, analytical mindset
A strategic thinker with a hands-on, detail-oriented approach to implementation - such as rolling out and optimizing CRM systems
Proven ability to negotiate at senior levels and build trust with sophisticated, global clientele and stakeholders
Track record of building and leading high-performing, dynamic, and collaborative teams
Passion for delivering exceptional customer experiences and fostering long-term client relationships
Excellent command of English (spoken and written) is a must; proficiency in other languages (e.g. German) is an advantage
High degree of flexibility, adaptability, and emotional intelligence
Willingness to work on-site at our beautiful lakeside office five days per week (100% on-site role)
Eligibility to work in Switzerland

What we offer

We offer a key leadership role within a highly specialised and international environment. As Chief Commercial Officer, you will have the opportunity to shape and implement strategic initiatives that directly impact the growth and positioning of The Kusnacht Practice. You will work closely with the CEO and lead cross-functional commercial teams in a collaborative and professional setting. This position is ideal for a commercially minded leader who values excellence, discretion, and the opportunity to contribute to a unique client experience.

Contact Information

If this challenging role aligns with your expertise and aspirations, we would be pleased to receive your application in English, including your CV, letter of motivation, salary expectations, and earliest possible start date.

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About us

At The Kusnacht Practice, we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute, dedicated attention and precision, honesty and transparency in a warm and empathetic environment for all. We are a young, dynamic, rapidly growing business that is highly adaptable and constantly evolving. A career at The Kusnacht Practice means challenging yourself to always see opportunities, think bigger, and go the extra mile in caring for our clients and our team.

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We are looking forward to hearing from you!

Thank you for your interest in The Kusnacht Practice AG and Atrium Group AG. Please fill out the following short form. Should you have difficulties with the upload of your data, please send us an email to hr@kusnachtpractice.ch